SHIPPING & DELIVERY POLICY

This post was last updated on June 27, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://optikaas.com/terms-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available Monday – Friday from 09:00 to 20:00 .

Free Shipping

We offer free standard shipping on orders over 3000 MKD.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

  • Standard
    3 Business days

 Under 3000 150

 Over 3000 0

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

Kosovo and Serbia

Free standard shipping is valid on international orders.

For information about customs process:

Call +38970537059

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://optikaas.com/return-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Phone: +38970537059

Online contact form: http://www.optikaas.com/contact